Terms and Conditions (T&C)
1. Scope
These Terms and Conditions (T&C) apply to all orders placed through our online shop [Name of your shop]. By placing an order, the customer agrees to these T&C.
2. Contracting Party
The purchase contract is concluded with:
[Your Name / Company Name]
[Address / Business Address]
Email: [Your Email Address]
3. Offer and Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but rather an invitation to place an order.
A contract is only concluded once we confirm the order by email.
4. Prices and Shipping Costs
All prices are stated in euros (EUR), including applicable taxes (where applicable).
Shipping costs are calculated separately unless otherwise stated and are displayed during the ordering process.
5. Delivery
Delivery is carried out by our shipping partners directly to the address provided by the customer.
Delivery times may vary depending on the product and country of origin.
Delays caused by shipping providers or customs are beyond our control.
6. Payment
Payment is made through the payment methods offered in the shop (e.g., credit card, PayPal, Stripe).
The charge is made immediately upon completion of the order.
7. Returns and Withdrawal
Please note that our products are non-returnable. Refunds are only possible in the following cases:
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The item arrives damaged, or
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The item is not delivered despite a shipping confirmation.
8. Warranty
We strive to offer only flawless products. If an item is defective, please contact us at [your email address]. We will review the case and may offer a replacement or refund.
9. Liability
We are not liable for:
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Delivery delays caused by shipping providers or customs
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Color or size variations due to different screen settings
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Damage resulting from improper use of the products
10. Data Protection
The collection and processing of personal data are carried out exclusively in accordance with our Privacy Policy.
11. Applicable Law and Jurisdiction
Swiss law shall apply exclusively. The place of jurisdiction is the registered office of the shop operator, unless mandatory consumer protection laws stipulate otherwise.